Sell your Canon kit now, before it is 5 years old!

Canon U.K. have just told me in writing that they can’t repair my 300mm F4 lens as they only keep spare parts for 5-7 years on all their products. I bought it new in 2004 for £1000. I am not certain what part is required, but suspect the image stabilizer module.
What a terrible service. I have always advised people to buy second hand gear as most photography equipment is under used. No longer is this a good idea. The second hand value of Canon gear is now much lower. It is a pity there are only two dominate players in the camera manufacturing  market, Canon and Nikon. It needs more competition to drive better customer service.

One of my arguments for selling my 600mm F4 IS lens last year was that it was 10 years old and if anything went wrong with it spares would not be available. My 800mm is okay for another 4 years, then £8000 could be worthless!

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About mikelane81

Wildlife Photographer

Posted on November 25, 2011, in Uncategorized. Bookmark the permalink. 2 Comments.

  1. Mike,

    Try http://www.hlehmann.co.uk/ they may be able to help you get your 300mm lens fixed

    • Hi Larry,

      Thanks for that. I am going to try other places before I throw away a £1000 lens, but Lehmanns was not going to be my first try as I assume as a Canon agent they share a common database of parts with Canon U.K. I am on my second independent repairer now and hoping someone will have an old lens they will scavenge from. I should not say “old lens” really as mine is only from 2004.

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